Frecuently Asked Questions

Hello, we welcome you to Chatys, on this platform you will have the possibility of creatingyour advertisements.

You will be able to advertise your business, your ads and create your own content to reach whoever you want.

With this service that we offer, you will be able to reach all types of people who want to get toknow you.

At Chatys create your ad and highlight your ads in our featured section. You can also uploadyour favorite photos and videos to promote your ad.

Chatys is an advertising platform, the ads published here do not have any work or professionalconnection with Chatys, all the ads uploaded are made by the page users.

Summary

This site is owned and operated by:

• Company name: ROBRA CAROLTA LUXURY ADVERTISING COMPANY LIMITED

• Address: 211 A Fajara M. Section Kanifing Municipality The Gambia

• TIN: 2300213474

• Contact email: Luxury@Chatys.net

How to configure and disable cookies

You can allow, block or delete cookies installed on your device from your web browser. If you do not allow the installation of cookies on your device, the browsing experience may worsen. Below you can find how to configure cookies in each browser:

- Edge

- Google Chrome

- Google Android

- Internet Explorer 7 y 8

- Internet Explorer 9

- Internet Explorer 10

- Internet Explorer 11

- Mozilla Firefox

- Opera

- Safari

- Safari Mobile

1.- Types and uses

The service uses its own and third-party cookies to improve navigation, provide the service and obtain statistics on the use of the website.

2.- What is a cookie and what is it for?

A cookie is a text file that is sent to the web browser of your computer, mobile phone or tablet and is used to store and retrieve information about the navigation carried out. For example, remembering your username and password or your profile preferences.

3.- What types of cookies are there?

Depending on who manages them:

• Own cookies; are sent to your browser from our computers or web domains.

• Third party cookies; They are sent to your browser from a computer or web domain that is not managed directly by us, but by a third party such as Google.

Depending on the time they are active, there are:

• Session cookies; They remain in your browser's cookie file until you leave the website so none remain on your device.

• Persistent cookies; They remain on your device and our website reads them every time you visit again. These cookies stop working after a specific date.

Finally, and according to its purpose, we have:

• Technical cookies; They improve the navigation and proper functioning of the website.

• Personalization cookies; They allow access to the service with predefined characteristics based on a series of criteria.

• Analysis cookies; They allow us to measure and statistically analyze the use made of the service provided.

Cookies used by chatys.net:

Name Origin Purpose Type Expiration

PHPSESSID chatys.es Technique Own Google session: Its cookies (NID or CONSENT) allow you to personalize how ads are seen outside of Google or store information such as the preferred language when displaying search results.

In any case, here you can find more information about the types of cookies that Google uses in its multiple service

1.-Ownership

This site is owned and operated by:

• Company name: ROBRA CAROLTA LUXURY ADVERTISING COMPANY LIMITED.

• Address 211 A Fajara M. Section Kanifing Municipality The Gambia

• TIN: 2300213474

• Contact email: Luxury@Chatys.net

2.Acceptance

When you use our website, you accept this Legal warning, our Terms and Conditions,

Privacy Policy and Cookies Policy (hereinafter conditions of use). By doing so, you agree not to use this site for illegal purposes.

3.-External links

From this website you may be directed to other websites via links. However, Chatys does not control those sites or their content, which are in fact subject to their own terms and conditions. Therefore, Chatys is not responsible for the quality, truthfulness or accuracy of those sites.

4.- Age

You declare that you are of legal age and have the necessary legal capacity to be bound by this agreement and use our website in accordance with our terms of use, which you fully understand and acknowledge. You represent that all information provided is true, complete and accurate.

5.- Intellectual and industrial property

The content and information displayed on this website (including data, text, sound, image or computer code), as well as the infrastructure used to provide such content and information, is the property of Chatys or has the corresponding authorizations for its use.

Furthermore, modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service are prohibited.

Any other use of the content requires our prior written consent.

6.- Security

Chatys adopts the necessary security measures to ensure safe navigation through this website;

However, you must keep in mind that absolute security does not exist and therefore you must be careful with the information you share. Based on this, by accepting these conditions of use you exempt Chatys from any responsibility for any damages you may suffer.

7.- Modifications and nullity

We may update these terms of use in the future. We will inform you of those changes by placing a notice in a prominent place on our website and/or by email.

If any clause included in these conditions of use is declared, in whole or in part, null or ineffective, it will only affect said provision or the part thereof that is null or ineffective. Theconditions of use will subsist in everything else, with such provision, or the part of it that is affected, being considered not to have been established.

8.- Contact

For any clarification, incident or claim, you can contact us by sending us an email to the address indicated in the header of this legal notice.

Basic Treatment Summary

Basic information on Data Protection

Responsible for Treatment:ROBRA CAROLTA LUXURY ADVERTISING COMPANY

LIMITED. (hereinafter, Chatys)

Purpose:

● Online service provision

● Web user management

● Commercial communications related to our services

Legitimation:Express consent and legitimate interest

Conservation:The data will be kept for the time necessary to fulfill the purposes collected, as well as to comply with legal obligations.

Recipients:No data is transferred to third parties, except legal obligation.

Rights:Access, rectification, portability and deletion of your data, as well as limitation and opposition to its processing

Additional Information :You can consult additional and detailed information on Data

Protection in the annexed clauses found in this privacy policy.

At Chatys we seek to offer the best possible experience on our website, and to achieve this we need to collect certain information.

Chatys informs the user that, as a data controller, it will incorporate the personal data provided by users into an automated file.

In accordance with the regulations, we must explain the following to the user: the data is collected to offer you an improved experience, and that is why we explain below the data we collect and why we do it, previously requesting your consent and complying with current regulations on the matter. data protection to use the information you provide us. If at any time the user decides that we cannot continue using them, they can request that we stop processing them through the means that we will explain later in this privacy policy.

The different sections of the privacy policy of the CHATYS website are detailed below:

1. Data Controller

Company name: ROBRA CAROLTA LUXURY ADVERTISING C.L. (hereinafter, Chatys)

Address: 211 A Fajara M. Section Kanifing Municipality The Gambia

TIN: 2300213474

Contact email: Luxury@Chatys.net

2. Data we collect when you use Chatys website

Whenever you use our services or view our content, we may automatically obtain and store certain information in server logs. This data may include:

- Information regarding how you use our website

- Standard visit log information

- IP address,

- Information related to your device such as crashes, system activity, hardware settings, browser type, browser language, date and time of your request, as well as referring URL.

● Information provided during the use of Chatys.net website

Taking into account the nature of our website, in order to publish an advertisement the user has to provide personal data such as their name, telephone number or email. To enjoy certain services offered on the website, Chatys may ask you for your banking information, and therefore reserves the right to verify your identity through verification, either by telephone or email. Likewise, to respond to advertisements published on the website, users must provide their email address. All actions carried out within the website will imply that you agree to provide us with information about your preferences.

Chatys users may only use personal data published on the website to deal with another user about a particular advertisement. Sending unsolicited advertising, junk mail, or collecting personal data from a person who has not authorized it will not be accepted.

Chatys may automatically or manually review or filter user messages sent through the website in order to monitor malicious activities as well as prohibited content.

● Information relating to personal data

Taking into account the nature of our website, and in order to enjoy the services offered on it, we request the following personal data:

Name:

Phone number:

Email address:

Any other information or data that you decide to share with us, such as gender, height, measurements...

Likewise, it is necessary to complete the registration form to access and enjoy the services offered on the website. This is why it is necessary to accept this data protection policy, as well as provide the personal data requested to register. The lack of provision of those data that are mandatory for the provision of the services or the provision of incorrect, inaccurate or outdated data will make it impossible for Chatys to provide the services. All data provided that is not of a personal nature, such as For example, thedescription of the good or service, as well as its characteristics and attributes, the price, the contact name and the telephone number are, due to the nature of the service, public.

The terms included in the Privacy Policy and, specifically, the duty of confidentiality are mandatory for all recipients of the information collected, including the personnel hired by Chatys and those third parties, who, by virtue of a contract for the provision of services, have access to personal data and Chatys equipment or systems.

3. Purpose of the treatment. Why and for what purpose do we process the data?

At Chatys we process the data that the user provides us when registering for the following purposes:

• Register on the website

• Enjoy the services offered on the web

• Develop commercial actions

• Carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to carry out automatic assessments, obtaining profiles and customer segmentation tasks with the objective to personalize the treatment according to your characteristics and needs and improve the online experience

If necessary, and under legal obligation, we must provide the information collected to the 

Authorities or third companies for audit purposes, as well as handle personal data from invoices, contracts and documents to respond to claims from clients or the Public Administrations. 

4. Legitimation of personal data processing.

The legal bases for processing of user's personal data are the following:

• Consent of the interested party to contract services and products, for contact forms, 

requests for information or registration in e-newsletters.

• Legitimate interest in the processing of our clients' data in direct marketing actions and 

express consent of the interested party for everything related to automatic assessments and profiling.

• Compliance with legal obligations for fraud prevention, communication with public authorities and claims from third parties.

5. Duration of treatment. How long do we retain data?

The processing of data for the purposes described will continue for the time necessary to fulfill the purpose of its collection (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising from said processing.

6. Recipients of the data. To whom do we communicate the data?

Where necessary, Chatys will provide user data to third parties, such as external service providers (for example, payment providers or delivery companies), and those with whom 

Chatys collaborates, so they may use the data to provide the corresponding services. 

However, under no circumstances will they use said information for their own purposes or to transfer it to third parties. 

To ensure the security of personal data when sent outside the company and that third party service providers respect confidentiality and have appropriate measures in place to protect personal data, these third parties will have an obligation to ensure that the information is treated in accordance with with data protection and privacy regulations, and, if required, the corresponding data processor contract will be drawn up.

In compliance with the corresponding legal obligations, the law may require that personal data be transferred to public bodies, revealing only the data strictly necessary for this purpose. In the event that Chatys participates in a merger, acquisition or sale of assets, it will maintain the confidentiality of personal data, as well as the duty to inform affected users before their personal data is transferred or becomes subject to a different privacy policy.

7. Data storage. Where is the data stored?

Chatys will adopt appropriate and sufficient technical and organizational measures to guarantee the protection of personal data.

8. Exercise of rights. What rights does the user have and how to exercise them?

To exercise their rights, the user must send a request via email Luxury@Chatys.net. The rights that assist you are the following:

• Right of access: you can request information about the personal data that we have about the affected user.

• Right to rectification: you can communicate any changes to your personal data.

• Right to deletion and to be forgotten: you can request the deletion after blocking personal data.

• Right to limit processing: implies the restriction of processing of personal data.

• Right to object: you can withdraw your consent to processing of data, opposing further processing.

• Right to portability: in some cases, you can request a copy of personal data in a structured, commonly used and machine-readable format for transmission to another controller.

• Right not to be subject to individualized decisions: you can request that decisions not to be made that are based solely on automated processing, including the creation of profiles that produce legal effects or significantly affect the interested party.

On certain occasions, we may reject the request to exercise rights in cases where the data is necessary for compliance with legal obligations. We remind you that, in the event of complaints, you can contact the competent authority for data protection.

9. Accuracy and veracity of data

The user is solely responsible for the veracity and correctness of the data included, exonerating Chatys from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the registration or subscription form. Chatys reserves the right to terminate the contracted services that have been concluded with users, in the event that the data provided is false, incomplete, inaccurate or not updated. Chatys is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information.

Chatys reserves the right to update, modify or delete the information contained on its web pages, and may even limit or not allow access to said information. Chatys is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by Chatys, provided that it comes from sources other than Chatys.

Likewise, the user certifies that they are over 18 years of age and that they have the necessary legal capacity to provide consent regarding the processing of their personal data.

10. Security measures

In order to guarantee the privacy and security of your data, Chatys has adopted the security levels of protection of Personal Data legally required, and seeks to install those other means and additional technical measures at its disposal to avoid loss, misuse, alteration, unauthorized access and theft of the personal data provided.

Chatys is not responsible for hypothetical damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, due to reasons beyond its control; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties, people through illegitimate interference beyond the control of Chatys. We use numerous tools to protect our users' personal information from unauthorized access and disclosure. However, the user must be aware that Internet security measures are not impregnable.

11. Links to other websites within our website.

In Chatys there may be links to other web pages or channels. By clicking on one of these links or channels and accessing an external website or channel, the visit will be subject to the privacy policy of said website or channel, and Chatys is disassociated from any type of responsibility regarding its privacy policy.

12. Cookies, how do we use them?

The Chatys website uses cookies with the aim of personalizing and optimizing user navigation on the website. Cookies are physical information files that are hosted on the user's own terminal. The information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user. However, if the user does not want cookies to be installed on their hard drive,  they have the option of configuring the browser in such a way as to prevent the installation of these files. For more information see our Cookies Policy. (insert link to cookie policy here).

13. Modifications to this privacy policy

This privacy policy may be subject to change, so we recommend that you review it periodically to be aware of updates. In the event that the modifications are significant or affect certain services, we will make a notification according to the magnitude of the change (for example, informing through messages on the website or via email).

1.- Ownership

This site owned and operated by:

• Company name: ROBRA CAROLTA LUXURY ADVERTISING COMPANY LIMITED

(Hereinafter, Chatys)

• Address: 211 A Fajara M. Section Kanifing Municipality Gambia

• TIN: 2300213474

• Contact email: Luxury@Chatys.net

2.- Acceptance

When you use our website, you accept these terms and conditions, our Privacy Policy and Cookies Policy (hereinafter terms of use). With this, you agree not to use this site for illegal purposes.

3.- Use of the service

At Chatys we want that when you browse our website you feel that it is a different, innovative, fresh, fun, sexy and elegant website, for this we need your collaboration as a user, respecting these terms and conditions and, if you consider it, by contributing content quality.

You can navigate through our website in two different ways: as a registered user or unregistered user.

THE CONTENT OF OUR WEBSITE IS ONLY FOR ADULTS. CHILDREN UNDER 18

WILL NOT BE ABLE TO BROWSE OUR WEBSITE AND WILL NOT BE ABLE TO REGISTER.

As an UNREGISTERED USER you will be able to navigate through the different sections of the portal, which are currently: ads, links and Only. From Chatys we can at any given time change the sections and appearance of the website and you will not have the right anyone to present any type of claim. In the event that any of the contents of our website have particular conditions of use, in order to use it you will have to accept them and, where appropriate, they will be complementary to these terms and conditions of use.

In order to be a REGISTERED USER you will have to complete the registration process. In this registration process you will have to provide the information requested. The data you provide must be real and exact. As a registered user, you can publish ads and upload content to our website that you can share with other users.

The content that you upload to Chatys and that you decide to share with other users is yours (hereinafter “your content”) but you grant us a worldwide, free and irrevocable license so that we can share, distribute, modify, correct, translate and generally use your content in any way, adapting it to the services of our website.

Before your content is available to all website users, we can carry out a prior validation process. We want all the content available on Chatys to be of quality and legal.

If we understand that your content does not meet the quality requirements or that we understand that it violates any of the conditions of our terms of use, we will remove it. You will not have the right to file any type of claim or obtain any type of compensation for  possible damages or losses that this may cause you. By accepting these terms and conditions you expressly waive the exercise of any type of judicial and/or extrajudicial claim against Chatys.

You will be solely responsible for the content that you upload to our platform and in the event that this happens you will hold Chatys harmless against any claim that may be filed against us and you will assume the expenses of our lawyers and/or advisors to face these possible claims. judicial and/or extrajudicial. In the event that the content you upload to Chatys places or people appear, you must have their express consent. By accepting these terms and conditions you guarantee that all your content is legal and that you have all necessary authorizations.

If your content includes links to other sites and/or web services, you are solely responsible for compliance with the terms and conditions of those other sites and/or web services. You exonerate Chatys from any liability for possible non-compliance and/or judicial and/or extrajudicial claims. If as a registered user you decide to charge so that other users can access your content, Chatys is not responsible for this and the user is solely responsible for complying with all applicable legislation.

4.- Age

You declare that you are of legal age (18 years +) and that you have the necessary legal capacity to be bound by this agreement and use our website in accordance with our terms of use, which you fully understand and acknowledge.

You represent that all information provided is true, complete and accurate.

5.- Intellectual and industrial property

The content and information displayed on this website (including data, text, sound, image or computer code), as well as the infrastructure used to provide such content and information, is the property of Chatys or has the corresponding authorizations for its use. .

Furthermore, modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service are prohibited.

Any other use of the content requires our prior written consent.

6.- Security

Chatys adopts the necessary security measures to ensure safe navigation through this website; However, you must keep in mind that absolute security does not exist and therefore you must be careful with the information you share. Based on this, by accepting these conditions of use you exempt Chatys from any responsibility for any damages you may suffer.

7.- Modifications and nullity

We may update these terms of use in the future. We will inform you of those changes by placing a notice in a prominent place on our website and/or by email. If any clause included in these conditions of use is declared, in whole or in part, null or ineffective, it will only affect said provision or the part thereof that is null or ineffective. The conditions of use will subsist in everything else, with such provision, or the part of it that is affected, being considered not to have been established.

8.- External links

Sometimes Chatys may display links to other websites. Chatys does not control these other websites, which will have their own terms and conditions, and therefore we are not responsible for their security and/or availability. By using these other websites you exclusively assume and exonerate Chatys from any damage or harm you may suffer.

9- Terms and conditions language

The terms and conditions of this website are presented in English.

10. Legislation and applicable jurisdiction

This website is governed by Gambian law. For the resolution of conflicts that may arise due to this website use, the Gambian courts and tribunals that correspond by law will be competent. However, in order to simplify the resolution of claims through civil means and reduce costs, we do not exclude the possibility of submitting to Equity Arbitration of the Court of Arbitration of the Chambers of Commerce and Industry.

11- Contact

For any clarification, incident or claim, you can contact us by sending us an email to the address indicated in the “contact” section of this website or send us an email to

Luxury@Chatys.net